VPN Responsibility Notice

1. Purpose of this notice

NomaPort helps configure secure connectivity and VPN-enforced routing on supported devices. This notice clarifies roles and responsibilities between NomaPort, you, your VPN provider and any network or data carriers involved.

2. What NomaPort does

• Configure supported VPN profiles at device or router level where compatible.
• Test full-tunnel routing, kill switch behaviour and secure DNS settings before delivery when included in your service.
• Provide guidance on bring-your-own VPN, partner VPN options and company VPN compatibility intake.
• Support troubleshooting of NomaPort-managed configuration within agreed service scope.

3. What NomaPort does not do by default

• Operate a public VPN network or guarantee VPN server availability unless explicitly agreed in writing.
• Control third-party VPN provider policies, logging practices, server locations or account status.
• Guarantee compatibility with every corporate VPN, legacy protocol or custom authentication method without testing.
• Assume responsibility for traffic content, destination legality or carrier restrictions once traffic leaves the configured device.

4. Your responsibilities

• Maintain valid VPN accounts, licences and credentials for services you provide or select.
• Ensure VPN use complies with local law, employer policy, export controls and provider terms.
• Provide accurate VPN configuration details during onboarding and update us when credentials or endpoints change.
• Understand that kill switches and routing rules reduce but do not eliminate all leak scenarios, especially if users bypass configured devices.
• Use appropriate data plans and comply with fair use limits described in our Fair Use & Data Policy.

5. Partner and third-party VPN services

Where NomaPort offers or configures partner VPN services such as WireGuard, OpenVPN, NordLayer or GoodAccess, those services remain subject to the partner's terms, privacy policy and acceptable use rules.

Partner availability may vary by country. We will confirm supported options during ordering or pilot scoping.

6. Company VPN environments

Corporate VPN deployments often require IT approval, certificate management, split-tunnel policies and security review. NomaPort can assist with compatibility testing but does not replace your organisation's security or network teams.

You are responsible for obtaining internal authorisation before routing organisational traffic through NomaPort-configured devices.

7. Performance and availability

VPN performance depends on many factors including provider capacity, distance to servers, local network quality, cellular coverage and device load. We do not guarantee minimum bandwidth, latency or uptime for third-party VPN services.

8. Incident response

If you suspect credential compromise, VPN policy violation or routing failure, contact us promptly at hello@nomaport.com and rotate affected credentials with your VPN provider.

9. Contact

VPN onboarding and compatibility: hello@nomaport.com

Legal questions: legal@nomaport.com